Effective Date: 11/11/2024
CyberCort (“we,” “us,” or “our”) is committed to protecting the privacy and security of our clients’ (“you” or “your”) personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in connection with our cybersecurity services. By
engaging with our services, you consent to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide to us directly, including but not limited to:
• Contact Information: such as your name, email address, phone number, and business address.
• Billing Information: including credit card numbers, billing addresses, and payment
details.
• Technical Information: such as IP addresses, device identifiers, and other technical data related to the use of our services.
1.2 Non-Personal Information
We may collect non-personal information automatically through the use of cookies, web
beacons, and similar technologies. This information may include:
• Usage Data: such as the pages you visit, the time spent on those pages, and other
statistics related to your interaction with our services.
• Aggregated Data: which may be derived from your personal information but is not
considered personal information as it does not directly or indirectly reveal your identity.
2. How We Use Your Information
2.1 Service Provision
We use your information to:
• Provide, maintain, and improve our cybersecurity services.
• Process transactions and manage billing.
• Communicate with you regarding service updates, technical issues, and administrative
information.
2.2 Security and Compliance
We use your information to:
• Monitor and analyze usage to ensure the security and integrity of our systems.
• Detect, prevent, and respond to fraud, illegal activities, and potential threats.
• Comply with applicable laws, regulations, and legal processes.
2.3 Marketing and Communication
With your consent, we may use your contact information to:
• Send you promotional materials and information about our services.
• Notify you about events, offers, and updates relevant to your interests.
You may opt out of receiving marketing communications at any time by following the
unsubscribe instructions included in those communications or by contacting us directly.
3. Information Sharing and Disclosure
3.1 Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in delivering our services, including payment processing, data analysis, and customer support.
These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.3.2 Legal Requirements. We may disclose your information if required to do so by law or in response to a valid request by
a government authority, such as a court order, subpoena, or other legal processes.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership
or control of your personal information.
4. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
• Encryption: We use industry-standard encryption to protect your data during
transmission and storage.
• Access Controls: Only authorized personnel have access to your information, and they are required to maintain the confidentiality of that information.
• Regular Audits: We conduct regular security audits to ensure the ongoing protection of our systems and data.
Despite these efforts, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
6. Your Rights
6.1 Access and Correction
You have the right to access and correct the personal information we hold about you. If you believe that any information we are holding is incorrect or incomplete, please contact us to request an update.
6.2 Data Portability
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
6.3 Deletion
You may request the deletion of your personal information, subject to certain legal or contractual obligations that may require us to retain it.
6.4 Opt-Out of Marketing
You may opt out of receiving marketing communications from us by following the instructions provided in those communications or by contacting us directly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by posting the new Privacy Policy on our website and indicating the effective date. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
8. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
CyberCort
Woodland Park, NJ, 07424
info@cybercort.com
+1(201)285-7817